Support knowledge search not available

Incident Report for SAP for Me

Resolved

This incident has been resolved.

Posted Jan 08, 2024 - 12:43 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 08, 2024 - 12:33 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 08, 2024 - 12:06 CET

Investigating

The support knowledge search is currently unavailable. This affects the search for notes and KBAs.
Our support team is working with highest priority to identify the root cause and resume service.
If you need urgent assistance with a case, please contact your SAP Local Support Center (https://support.sap.com/contactus).
If you need urgent assistance as a Partner, please contact Partner Support (partner@sap.com).
We apologize for any inconvenience caused.
Kind regards,
SAP SE – Intelligent Enterprise Solutions

Posted Jan 08, 2024 - 09:52 CET

This incident affected: SAP for Me.